GENERAL TERMS

This privacy policy explains how personal data of users of the sososyal.com platform is collected, processed, protected and used.

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1. DATA COLLECTION AND PROCESSING

1.1 Data We Collect
- Identity information (name, surname, email, phone)
- Profile information (avatar, bio, location)
- Usage data (posts, likes, comments)
- Technical data (IP address, browser information, device ID)
- Payment information (subscription, invoice details)

1.2 Data Collection Methods
- User registration and profile creation
- Automatic collection during platform usage
- Customer service interactions
- Cookies and similar technologies

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2. DATA USAGE PURPOSES

- Service provision and platform operation
- User account management
- Content personalization
- Security and fraud prevention
- Compliance with legal obligations
- Statistical and analysis studies

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3. COOKIE POLICY

3.1 Cookie Usage
- Remembering your login information
- Saving your preferences
- Session management for security
- Performance analysis
- Advertising personalization

3.2 Cookie Types
- Essential Cookies: Required for platform functionality
- Performance Cookies: For monitoring site performance
- Functional Cookies: For personalization
- Targeting Cookies: For advertising display

3.3 Cookie Management
- You can manage cookies through browser settings
- Blocking all cookies may affect platform functionality

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4. DATA SHARING AND THIRD PARTIES

- Your personal data is only shared with legal obligations or your explicit consent
- Limited sharing with service providers for security and operational purposes
- Separate consent required for marketing data sharing
- Users are informed in case of sale or transfer

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5. DATA SECURITY

- All data is stored on our servers in Turkey
- Secure data transfer with SSL encryption
- Regular security audits
- Access controls and authorization
- KVKK compliant data processing procedures

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6. USER RIGHTS (KVKK)

6.1 Your Rights
- Learn whether your personal data is processed
- Request information if processed
- Learn the purpose of processing and whether they are used appropriately for that purpose
- Request correction of incomplete or incorrectly processed personal data
- Request deletion of your personal data
- Request notification to third parties about corrections/deletions
- Request notification to third parties your data was transferred to
- Object to results against you from analysis of your processed data through automated systems
- Request compensation if you suffer damage due to unlawful processing of personal data

6.2 Right Usage
- Email: support@sososyal.com
- Your request is evaluated within 30 days
- Free (1 request per month is free, subsequent requests may be charged)

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7. DATA RETENTION PERIOD

- Active user accounts: Indefinite (during usage)
- Closed accounts: 1 year (within legal requirements)
- Financial records: 10 years (legal obligation)
- Security records: 2 years
- Marketing data: Until you withdraw your consent

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8. ACCOUNT DELETION POLICY

8.1 Deletion Process
- Users can delete their account
- Automatic deletion doesn't occur, management control is performed
- Some data is retained for 1 year within legal obligations
- All remaining data is deleted

8.2 Deletion Process
- Account deletion request → Management control (7 days) → Deletion process
- Content is completely removed
- Username and posts are removed from search results

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9. AGE RESTRICTION

- Platform is for users aged 13+
- Parental consent may be required for users aged 13-18
- Child protection policies are implemented within KVKK framework

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10. COMMUNICATION AND COMPLAINTS

- Email: support@sososyal.com
- Subject: "KVKK Application" or "Data Protection"
- Response time: Maximum 30 days
- Your right to complain to the KVKK Authority is reserved

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This policy reflects the KVKK (Personal Data Protection Law) compliant privacy principles of the sososyal.com platform. For questions, you can reach us at support@sososyal.com.

Platform: sososyal.com
Company: TiklaWeb Bilişim Hizmetleri
Infrastructure: TiklaWeb Technology
Servers: Turkey

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sososyal.com - TiklaWeb Bilişim Hizmetleri
Last Updated: November 2, 2025