GENERAL TERMS

These terms of service explain the rules and conditions applicable to everyone using the sososyal.com platform.

COMPANY INFORMATION:
- Platform: sososyal.com
- Company: TiklaWeb Bilişim Hizmetleri
- Infrastructure: TiklaWeb Technology
- Servers: Turkey
- Support: support@sososyal.com
- Age Restriction: 13+

==========================================

1. PLATFORM REGISTRATION AND JOINING

1.1 Registration Conditions
- Must be 13+ years old
- Register with real information
- Create only one account

1.2 Account Security
- Use strong password
- Don't share your account with others
- Notify us of suspicious activity

==========================================

2. PLATFORM USAGE RULES

2.1 Allowed Activities
- Share personal and daily posts
- Interact with other users
- Like and comment on content
- Join groups and post in forums
- Buy and sell second-hand products
- Use subscription services

2.2 Prohibited Activities
- Share 18+ content
- Harassment, hate speech, violent content
- Create fake accounts
- Spam, advertising and misleading content
- Copyright infringement
- Fraud and illegal activities
- Activities threatening platform security

==========================================

3. COMMUNITY GUIDELINES

3.1 Respect and Empathy
- Be respectful to all users
- Show tolerance to different opinions
- Don't engage in hate speech or discrimination
- Don't make personal attacks and content with insults

3.2 Content Standards
- Posts should be clear and understandable
- Visual content should be appropriate
- Don't make spam and unnecessary repetitive posts
- Respect others' privacy

==========================================

4. CONTENT MODERATION

4.1 Content Review
- All posts are scanned by automatic systems
- Reported content is manually reviewed
- Prohibited content is immediately removed
- Accounts are suspended for repeated violations

4.2 Punishment System
- 1st Violation: Warning
- 2nd Violation: Temporary restriction (3 days)
- 3rd Violation: Temporary restriction (1 week)
- 4th Violation: Temporary restriction (1 month)
- 5th Violation: Permanent account suspension

4.3 Appeal Process
- You can appeal the penalty decision within 48 hours
- Appeals are evaluated within 7 business days
- You will be notified of the outcome

==========================================

5. INTELLECTUAL PROPERTY RIGHTS

5.1 Content Ownership
- You own the content you create
- You grant a license for content uploaded to the platform
- You cannot use others' content without permission
- Do not commit copyright infringement

5.2 Platform Content
- Platform logo, design and code belong to our company
- Users can only access for personal use
- Separate permission required for commercial use

==========================================

6. SECOND-HAND PRODUCT SALES POLICY

6.1 Product Listing
- Use real product photos
- Provide correct description and price
- Don't sell prohibited items (drugs, weapons, etc.)
- Used but functional products

6.2 Sales Process
- Secure payment system (escrow)
- Seller and buyer security controls
- Commission rates: Standard 8%, discounted for premium subscribers
- Delivery and return procedures

6.3 Prohibited Items
- Fake and counterfeit products
- Illegal substances
- Products posing health and safety risks
- Products violating others' rights

==========================================

7. SUBSCRIPTION SERVICES

7.1 Subscription Levels
- Basic Plus (₺49/month): 5GB storage, remove ads
- Social Plus (₺89/month): 15GB, priority support
- Pro (₺149/month): 50GB, special features
- Business (₺299/month): Unlimited, API access

7.2 Payment Conditions
- Payment in Turkish Lira
- Credit card or bank transfer
- Monthly billing
- You can cancel anytime

7.3 Feature Limits
- Different feature quotas for each level
- Monthly credit usage
- Premium support services

==========================================

8. CREDIT SYSTEM

8.1 Earning Credits
- Each post: 1 credit
- Each like: 0.1 credit
- Each comment: 0.5 credit
- Daily bonus activities

8.2 Credit Usage
- Advertising on the site
- Premium features
- Subscription discounts
- Future new features

==========================================

9. LEGAL OBLIGATIONS

9.1 Responsibilities
- Comply with terms of service
- Don't engage in illegal activities
- Respect other users' rights

9.2 Limitation of Responsibility
- Platform is provided "as is"
- No guarantee of uninterrupted service
- Not responsible for issues arising from user content

==========================================

10. ACCOUNT SUSPENSION AND DELETION

10.1 Suspension
- Accounts violating terms are temporarily suspended
- Correction of violation is expected
- Permanent suspension for repeated violations

10.2 Permanent Closure
- Permanent account closure for serious violations
- Immediate closure for illegal activities
- 7 business day appeal process

==========================================

11. COMMUNICATION AND SUPPORT

- Email: support@sososyal.com
- Support hours: 24/7
- Response time: Maximum 24 hours
- Messaging system through platform

==========================================

These terms are prepared to ensure safe and enjoyable use of the sososyal.com platform. For any questions, you can reach us at support@sososyal.com.

Platform: sososyal.com
Company: TiklaWeb Bilişim Hizmetleri

==========================================

TERMS OF SERVICE AND COMMUNITY GUIDELINES
sososyal.com - TiklaWeb Bilişim Hizmetleri
Last Updated: November 2, 2025